STEP 1:
Return Slip
Fill up the return slip included in your package with:
(i) return reason and refund option OR
(ii) exchange size and/or color
If your return form is missing, simply download a generic slip via this link.
STEP 2:
Pack your items and the return slip back into our reusable SaSHEy bag. Don't forget to use the Singapore Post shipping label to enjoy free return shipping!
P.S: For easy self-tracking and for us to assist you better, please keep a record of the RNZAL code found on the Singapore Post shipping label. You can log on to www.speedpost.com.sg to track your own return parcel.
STEP 3:
Drop-off your parcel at any of the following locations:
1. Any POPStations
2. Any SingPost counters
Please note that SaSHEy will not be able to track and trace any parcels returned through SingPost mailboxes or any third-party couriers. Any additional cost incurred from returning an item through methods other than the aforementioned 3 drop-off points shall be fully borne by the customer.
STEP 4:
Lastly, look out for an email from us. You will be notified once the parcel has been received at the warehouse!